Privacy Policy

Effective Date: July 8, 2026

Welcome to Zogan. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase products, or interact with our services.

By using Zogan, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third-party payment providers)
Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of visits
Referral source

Cookies

We use cookies and similar technologies to:

Remember your preferences
Keep you logged in
Improve website performance
Analyze visitor behavior
Provide a better shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

2. How We Use Your Information

We use your information to:

Process and deliver orders
Verify payments
Provide customer support
Respond to inquiries
Improve our products and services
Personalize your shopping experience
Send order updates and important notifications
Prevent fraud and unauthorized activities
Comply with legal obligations

With your consent where required, we may also send promotional emails, special offers, and product updates.

3. Payment Security

We do not store your complete payment card information on our servers. Payments are processed through trusted third-party payment providers that use industry-standard security measures.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with trusted service providers, including:

Payment gateways
Courier and delivery partners
Website hosting providers
Analytics providers
Marketing service providers (where applicable)

These service providers may only use your information to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

Complete transactions
Provide customer support
Meet legal and tax obligations
Resolve disputes
Enforce our policies

7. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent where applicable
Object to certain processing activities

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with the updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us.

Zogan

Email: support@zogan.com.bd

Website: www.zogan.com.bd